DELIVERY & COLLECTION OPTIONS
Orders may currently only be delivered to addresses in countries where our express courier partner delivers to. The Order delivery methods which are currently available are set out below. However we constantly strive to improve customer experience and may introduce additional delivery or collection methods across our shopping channels. Please check back frequently to see if more options have become available.
Delivery to your requested address is subject to a shipping fee based on the weight of the order. You will be able to see the shipping fee applicable in your basket or on the checkout page before payment.
We provide international delivery with a contracted express courier. We will provide you with a tracking number within 3-5 working days. All purchases of physical items from Nisnass are made pursuant to a shipment contract. Please note that we currently do not ship furniture or beauty items internationally.
The time of delivery depends on the express courier’s conditions and the country of destination. We are not liable for any delay arising during the shipping process, whether or not attributable to the contracted express courier, or to any event arising during the shipment, such as retention of the goods by customs.
It is your duty to ensure appropriate access for deliveries.
Depending on the country your order is being delivered to, additional charges for customs clearance may apply and must be borne by you. We have no control over these charges and can't predict what they may be.
Customs policies vary widely from country to country, so you should contact your local customs office for further information. Additionally, please note that when ordering from Nisnass, you are considered the importer of record and must comply with all laws and regulations of the country in which you're receiving the goods.
Please note that all duties, taxes and fees arising in the country your order is being delivered to must be borne by you.
For products shipped internationally, please note that any manufacturer warranty may not be valid; manufacturer service options may not be available; product manuals, instructions and safety warnings may not be in destination country languages; the products (and accompanying materials) may not be designed in accordance with destination country standards, specifications, and labelling requirements; and the products may not conform to destination country voltage and other electrical standards (requiring use of an adapter or converter if appropriate). You are responsible for assuring that the product can be lawfully imported to the destination country. When ordering from Nisnass, the recipient is the importer of record and must comply with all laws and regulations of the destination country.